Local TV Aerials and Satellites

LTV - big enough to cope, small enough to care

Terms of Use

Last updated: September 2025

1. Introduction

Welcome to the website of Local TV Aerials & Satellites (https://localtvaerialsandsatellites.co.uk). By using our site, you agree to these Terms of Use. If you do not agree, please stop using our site immediately.

Please also read our Privacy & Cookie Policy, which explains how we handle your personal data.

2. Using our website

  • You are responsible for any costs you may incur in using our site (for example, internet access).
  • Our site is intended for use in the UK. If you access it from outside the UK, you are responsible for complying with local laws.
  • You must not use our site for unlawful or harmful purposes, including sending spam, harassment, hacking, or interfering with how the site works.
  • We may suspend or block your access to our site if you breach these Terms or applicable law.

3. Privacy

Any personal information you provide will be handled in line with our Privacy & Cookie Policy.

4. Intellectual property

All content on this site (including text, images, logos, and design) belongs to Local TV Aerials & Satellites or our licensors. You may not copy, reproduce, or use any content without permission.

5. Submitting information

If you send us any information through our site (other than personal data covered by our Privacy & Cookie Policy), you do so at your own risk and we are free to use it as we reasonably see fit.

6. Links to other websites

Our site may contain links to third-party websites. These are provided for your convenience only. We are not responsible for their content or practices, and you use them at your own risk.

7. Accuracy and availability

We aim to keep our site accurate and up to date but cannot guarantee this. The site is provided for general information only and should not be relied upon for specific advice. We may suspend or withdraw the site at any time.

8. Our responsibility to you

  • We are liable for any loss or damage caused by our negligence that is foreseeable.
  • We are not liable for losses that are not foreseeable, not caused by our negligence, or that relate to business use.
  • Nothing in these Terms limits our liability for death, personal injury, or fraud.

9. Events beyond our control

We are not responsible if we cannot meet our obligations because of circumstances outside our reasonable control.

10. Third-party rights

These Terms apply only between you and us. No third party has the right to enforce them.

11. General

If any part of these Terms is found to be invalid, the rest will continue to apply. Failure by us to enforce any right does not mean we waive it.

12. Governing law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, although we may also bring proceedings in your country of residence.

13. Contact us

If you have any questions about these Terms or our website, please contact us via our Contact Page.

Book An Engineer

Frequently Asked Questions

How quickly can you attend my property?

In most cases we can offer a same-day or next-day visit, with a two-hour arrival window so youโ€™re not waiting in all day. Emergency TV aerial and satellite faults are treated as a priority, and weโ€™ll always be honest about the earliest slot we can realistically make.

We donโ€™t charge just to talk to you. Weโ€™ll usually visit, test the signal and give you a free, no-obligation estimate before any work is done. If youโ€™re happy with the price, we can normally complete the installation or repair during the same visit. Youโ€™ll always know the cost upfront.

Weโ€™re based in the South East and regularly work across East Sussex, West Sussex and surrounding areas, covering both towns and rural locations. If youโ€™re unsure whether we cover your address, just give us your postcode and weโ€™ll confirm.

We install and repair TV aerials, satellite dishes, Freeview and Freesat systems, as well as multi-room TV points, TV wall mounting, Starlink and satellite broadband, communal systems, CCTV, Wi-Fi alarms, network cabling and home/office networking. If it involves reception, cabling or connectivity, we can usually help.

Most modern aerials will cope with digital services like Freeview and Freely without issue, but older or damaged aerials can struggle after the digital switchover. We can test your existing aerial using professional meters and advise whether a repair or upgrade will give you the best long-term reliability.

Yes. Break-up or pixelation can be caused by a misaligned aerial, a damaged dish, water-damaged cables, worn connectors or issues with boosters and splitters. We test the signal at your aerial and at each TV point to identify the fault, and most reception problems can be fixed during the first visit.

We install roof-mounted aerials, loft aerials and specialist high-gain or log-periodic aerials. Roof aerials usually give the cleanest signal. Loft aerials are suitable where access or appearance is an issue, but they can be more sensitive to interference. Weโ€™ll recommend what gives you the most reliable reception in your specific location.

  • Freeview (and the newer Freely-style services) use a standard TV aerial.
  • Freesat and Sky use a satellite dish.
  • Subscription services offer more channels and on-demand content.
  • Streaming services (Netflix, iPlayer, Prime Video, etc.) are delivered through your broadband, not your aerial or dish.
  • We can help you set up whichever combination gives you the best choice and the most stable signal.

Yes. We can add extra aerial or satellite points in bedrooms, kitchens, loft conversions and offices, and we can design proper distribution systems so that every TV gets a strong, balanced signal without interference. For satellite and Starlink systems we can also route new cabling neatly and safely.

Yes. We install and mount Starlink systems, providing safe cable routing into the property, secure brackets or poles, and integration with your existing Wi-Fi and network hardware. Starlink is especially useful in rural areas where broadband speeds are low or unreliable.

Yes. We install CCTV, Wi-Fi alarms, Ethernet cabling, access points, network switches and 4G/5G router setups. This allows us to give you a complete, reliable setup for TV, internet and security systems using one team.

All engineers are fully trained, insured and DBS-checked. Our team works to industry standards, uses modern equipment and follows best practice for safety and reliability. Youโ€™re always dealing with professional, experienced installers.

Yes. We design and maintain communal aerial and satellite systems, as well as IRS systems and commercial TV networks for flats, hotels, pubs, offices, gyms and other multi-screen environments. We regularly work with landlords, property managers and building contractors.

All new installation work comes with at least a 12-month guarantee on parts and labour. Many components carry longer manufacturer warranties. If anything related to our work goes wrong during the guarantee period, weโ€™ll return and put it right.

Your engineer will arrive within the agreed window, discuss the issue with you and check access. Theyโ€™ll test the signal, inspect your existing equipment, explain the options and confirm the price before starting. Once the job is done, theyโ€™ll retest everything, show you it working, and tidy up. Old or unsafe equipment can be removed if needed.